Shipping policy
Every artwork is created and sent with the same care it was made with — carefully protected, thoughtfully packaged, and prepared to arrive safely in its new home.
Processing
▪️ Please allow 3–5 business days for your order to leave the studio.
▪️ Each piece is wrapped and packed by hand.
Within Australia
▪️ All domestic orders are shipped with tracking.
▪️ Delivery usually takes 5–10 business days depending on location.
▪️ Express options are available at checkout.
Worldwide Shipping
▪️ Dylan’s art ships internationally so his stories can find homes across the globe.
▪️ Delivery usually takes 10–20 business days, though it may vary.
▪️ Any customs or import duties are the responsibility of the buyer.
Packaging & Protection
▪️ Prints are sealed in protective sleeves and mailed flat in rigid mailers (or rolled in tubes for large sizes).
▪️ Originals are carefully wrapped and boxed for extra safety.
▪️ Sustainable packaging is used wherever possible.
Tracking & Support
▪️ You’ll receive a tracking number once your order has been sent.
▪️ If something doesn’t look right — delays, damages, missing packages — please contact us and we’ll make it right.
✨ Each order is more than a delivery — it’s a story making its way to you. Thank you for bringing Dylan’s art into your world.