Privacy policy

This Privacy Policy explains how Dylan Nietrzeba Art (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from dylan-nietrzeba-art.com.au. We are committed to respecting your privacy, safeguarding your information, and being transparent about how we handle your data.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping addresses, phone number, payment details (processed securely through third-party gateways).
  • Order Information: Details about the products you purchase, order status, and transaction history.
  • Technical Information: Your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
  • Optional Information: If you subscribe to our newsletter, we collect your name and email to send you updates.

2. How We Use Your Information

We use the information we collect to:

  • Process, confirm, and ship your orders.
  • Communicate with you about your purchases, deliveries, or inquiries.
  • Provide customer support.
  • Improve our website, services, and offerings.
  • Send updates, promotions, or newsletters (only if you opt-in).
  • Prevent fraud, protect security, and comply with legal obligations.

3. Sharing Your Information

We respect your trust and will never sell or rent your personal data. We may share information only in the following circumstances:

  • Service Providers: With trusted partners such as payment gateways, shipping carriers, and analytics providers who help us operate our business.
  • Legal Compliance: If required by law, regulation, or court order.
  • Business Transfers: In the unlikely event of a business sale or restructuring, your information may be part of the transferred assets.

4. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

  • Recognize your browser or device.
  • Improve your browsing experience.
  • Monitor site traffic and performance.
  • Personalize content and recommendations.

You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.

5. Data Security

We take your privacy seriously and use reasonable technical, administrative, and physical safeguards to protect your information. While no system is 100% secure, we work only with secure payment gateways and service providers who maintain high standards of data protection.

6. Your Rights

Depending on your location, you may have rights over your personal data, including:

  • The right to access and request a copy of the data we hold about you.
  • The right to update or correct inaccurate information.
  • The right to request deletion of your data (“right to be forgotten”).
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us directly.

7. International Customers

We are based in Australia but ship internationally. By using our site, you consent to the transfer of your information to Australia and to third parties who may operate in other countries where privacy laws may differ.

8. Children’s Privacy

Our site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us:

Dylan Nietrzeba Art
📧 Email: contact@dylan-nietrzeba-art.com.au
🌐 Website: https://dylan-nietrzeba-art.com.au

Your trust matters to us. This policy exists to ensure that your information is respected, protected, and only ever used to bring Dylan’s art and stories safely into your home.